I landed in India after completeing my MBA from CEIBS, China. It was 4 o'clock in the morning when I realised that I was on New Delhi airport rather than a train station. The differences were evident. It was looking everything was shabby. The baggage belt had flight number which was written so small that u will see it only from very near. So I went around but could only find one for our flight, when I saw some fellow travellers standing there. After studying an MBA (where we discuss about giving comfort to customers) and living in Shanghai, where sometimes I have seen them makign new road newer again, I was thinking why not put up a bigger LCD here, will it be a big expense compared to the expected comfort of travellers?
Second shock, I wasn't expecting that it would be so bad, but there was no sign for which way somebody at 4 AM could look at for washroom. Again you need to go to information counter, where the young lady was sitting with an angry face and seeming to be giving a great service by showing her hand into oine direction and looking into completely opposite:-). That was quite unpleasant but funny. Finally, I could find a washroom, entrance was so small that one have to leave the trolley outside and go in, may be the space inside was also small :-).
And finally, for me to make a local call, I waited for the guy on phone booth for 30 minutes but he never came back from his tea time.....
Welcome to INDIA!!
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